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Administration
Tier 0 (Self Service Qualification/Knowledge Transfer)
1st Level Support (Help- / Service Desk)
2nd Level Support
3rd Level Support (Schnittstellen, Exchange, Active Directory)
Release Management (Update- / Upgrade Management, User enabeln)
Security
Entwicklung von Sicherheitsstrategien und -architekturen
Trainings Awarness und Umgang Gefahrenszenarien / Gefährdungspotentiale
Security Vulnerability & Risk Assessment
Entwicklung und Umsetzung IT-Sicherheitsrichtlinien
„our business is keeping your business Your Business“
Netzwerk- und Client-Security
Projektmanagement
Konzeption & Realisierung (IT Consulting)
Integration
ITK-Systeme
Tier 1,2,3 (Front- / Backoffice)
Softwareverteilung
Skalierung Infrastruktur
Service Strategy Management
Configuration Management
Entwicklung
Analysis, Reporting
Automation
Application Development
Schnittstellendesign
Prozessentwicklung
Compliance
Incident, Problem, Change Management
Documentation
Responsibility Assignment
Organisationsberatung
Identity, Access& Role Management
Technology Life Cycle Management
Software Assessment / Softwareberatung
Expense Management
Operations Management
Data Management
Backup, Recovery, Disaster Management
Data Integrity
Data Storage, Retrieval & Manipulation (Verarbeitung)
Content Management / Publikation
Business Continuity
Risk Management
Service Design
